Patient care,
solved.
Your AI coworker for telehealth teams and clinics, resolving patient support issues end to end, triaging symptoms, checking in between visits, and bringing every health question to your clinicians to answer.
Lena, signed in on Fernlow's website, asks the chat whether Fernlow takes insurance. The chat answers in seconds from Fernlow's own help article on insurance and payment, and lists it as the source. She asks how long a refill takes to arrive, and gets an answer from Fernlow's shipping article and pharmacy FAQ, with both listed. On the clinic's side, NezerCare's Knowledge page shows the sources it learned from: Fernlow's website, its articles, a file and its Q&A pairs. Then Lena asks whether she can take her medication with her blood pressure pills. That's a health question, so the chat doesn't answer it with AI: it tells her it has been sent to her care team, and her question arrives in the Clinical queue, awaiting review. The 911 line stays on screen throughout.
Every question about your clinic, answered.
It learns your website, files and Q&A, answers in seconds and shows where each answer came from. Health questions still go to your clinicians.
- Health questions never get an AI answer
- 911 always on screen
- Patient features after your BAA
Works with your provider network
Keep the clinicians you already use.
When a patient’s check-in or concern needs a clinician, NezerCare opens a case and sends it to your endpoint as a signed webhook, with retries. Your developer passes it on to your provider network and reports progress back through our API.
clinical_case.opened- Your provider network
- Your EHR
- Your own system
Try it on your own site this week.
7 days · 500 credits · no card